Returns & FAQ
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your message via our contact form. This quick and simple step will help us provide a speedy resolution.
Because merchandise products are made to order, we do not accept general returns or sizing-related returns.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
All of our merchandise products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please contact us with these details via our contact form.
Refunds Policies
Product Orders Refund Policy
Because merchandise products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Donations and Tips Refund Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please reach out to us via our contact form. We’ll be happy to troubleshoot the problem and find a resolution for you.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
DIGITAL PRODUCT LICENSE
By purchasing this digital product, you are granted a personal, non-transferable license to use it for your own personal or business purposes. You may not resell, redistribute, copy, share, reproduce, modify for resale, upload, or claim this product as your own, in whole or in part.
All digital products remain the intellectual property of Crescent Curriculum the original creator. Unauthorized use, resale, or distribution is strictly prohibited.
EDUCATIONAL DISCLAIMER
All digital products, ebooks, guides, templates, and educational resources sold on this website are provided for informational and educational purposes only. They are not intended to replace professional advice. Results may vary depending on how the materials are used, and we do not guarantee any specific outcome.
INTELLECTUAL PROPERTY CLAUSE
All digital products, content, designs, text, graphics, files, and materials available on this website are the property of the original creator. Purchasing a product does not give you ownership rights. You may not copy, resell, share, reproduce, distribute, edit for resale, or claim any product or content as your own.
PAYMENT & CHARGEBACK CLAUSE
By purchasing from this website, you agree to provide accurate payment and contact information. If there is an issue with your order, download, or access to your product, please contact us first so we can assist you. Unauthorized chargebacks or payment disputes may result in loss of access to purchased products and future purchases.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. If your order includes any international shipments, you’ll see either a pre-collected duty amount or a notice about potential import fees at checkout, depending on your location and the items ordered. You are responsible for any applicable import duties or fees, whether collected at checkout or upon delivery. For more information regarding your country’s customs policies, please contact your local customs office.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.